Pokerqq FAQ — Frequently Asked Questions & Answers

No, only one account per person is allowed on pokerqq. If multiple accounts are created, they will all be permanently closed and all balances may be forfeited. A single account gives you access to everything, so stick to one.

on the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. Your password must be at least 8 characters long — a mix of letters and numbers is recommended.

KYC (Know Your Customer) is an identity verification process. pokerqq may require KYC for large withdrawals or changes to account information. Typically, you'll need to submit a photo of your National ID or passport. This is in place to keep your account secure.

To close your account, email support@pokerqq.ws. Make sure to withdraw all your balance before the account is closed. As part of our responsible gaming policy, we also offer temporary or permanent account suspension. To learn more, Responsible Gaming visit the page.

pokerqq supports deposits via bKash, Nagad, Rocket, bank transfer, and USDT (crypto). No extra fees apply to any method. To learn more, Payment Page view.

The minimum deposit on pokerqq is just ৳100. Maximum limits vary by payment method. bKash, Nagad, and Rocket typically allow up to ৳50,000 per day. Higher amounts are possible via bank transfer.

Deposits via bKash, Nagad, and Rocket are usually instant or credited within 5 minutes. Bank transfers may take 15–30 minutes. For USDT, your balance will be updated after blockchain confirmation. If your deposit still hasn't arrived after a long wait, please contact support.

No, pokerqq charges no fees on deposits. Every amount you send goes entirely into your account. However, mobile banking operators (bKash/Nagad) may deduct their own transfer charges — that's per their own policies.

Withdrawals at pokerqq are processed very quickly. Transfers to bKash, Nagad, and Rocket typically arrive within 2–5 minutes. Bank transfers may take between 30 minutes and 2 hours. Withdrawal requests submitted between 11:00 PM and 6:00 AM will be processed in the morning.

The minimum withdrawal amount on pokerqq is ৳200. The daily maximum varies by account verification level. Standard accounts can withdraw up to ৳1,00,000 per day. VIP members have higher limits.

Withdrawals should not remain pending for more than 30 minutes under normal circumstances. If yours takes longer, email support@pokerqq.ws or reach out via live chat. Share your transaction ID and request time for a faster resolution.

New members at pokerqq get a 100% welcome bonus on their first deposit. Deposit ৳1,000 and you'll receive an extra ৳1,000 in bonus funds. On top of that, free spins are available right after registration, along with special offers for your first 7 days. For details, Promotions on this page.

To withdraw bonus funds, you must meet the wagering requirement. Typically, you'll need to wager the bonus amount 15x to 30x, depending on the specific offer. The terms for each bonus are listed separately Latest Promotions listed on the page.

Simply log in to pokerqq every day and you'll automatically receive your daily check-in bonus. The more consecutive days you log in, the bigger the bonus gets. Log in 7 days in a row to unlock a special weekly reward. Check your bonus dashboard to see the details.

Yes, pokerqq has a referral program. When a friend or acquaintance registers using your referral link and makes their first deposit, you'll receive a bonus. Your referred friend will also get a special welcome offer. For details, Promotions on this page.

pokerqq offers Live Casino (Baccarat, Blackjack, Roulette), Sports Betting (cricket, football, tennis), slots (1,000+ titles), poker, lottery, and Virtual Sports — all running smoothly on both mobile and desktop. Popular Games on this page.

All games on pokerqq come from internationally licensed providers. RNG (Random Number Generator) technology is used to ensure every outcome is completely random and fair. Independent third-party auditors conduct regular checks.

In pokerqq's lottery games, you purchase a set number of tickets. Draws are fully automated and RNG-controlled. Tickets are available at various price points, from low to high. Any winnings are credited directly to your account. For details, Lottery on this page.

Yes. pokerqq uses 256-bit SSL encryption to ensure bank-grade security. Your personal information is never shared with third parties. Funds are held in a separate escrow account, completely isolated from the company's operational expenses.

Go to Account Settings and open the "Security" tab to find the 2FA option. Enabling 2FA via mobile OTP is the easiest method. Each time you log in, a code will be sent to your number. With 2FA active, the risk of your account being hacked drops to nearly zero.

Change your password immediately and notify us at support@pokerqq.ws. The support team will promptly lock your account and investigate. Never share your password or OTP with anyone — no pokerqq staff member will ever ask for your password.

Download the pokerqq app directly from the Download Page to download. Both Android and iOS versions are available. If you can't find it on the Google Play Store, download the APK file directly — it's completely safe. Before installing, you'll need to enable "Install from unknown sources" on your device.

Yes, the pokerqq app gives you full access to all website features — deposits, withdrawals, gameplay, bonus claims, and live chat support. You'll also get push notifications for exclusive offers before anyone else. The app interface is smoother on mobile overall.

First, close the app and reopen it. If that doesn't work, restart your phone. If the issue persists, uninstall the app and Download Page to install the latest version. Make sure your internet connection is stable. If the issue persists, contact support.