Pokerqq Terms and Conditions — Complete User Guide

By using the pokerqq website or mobile app, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. These terms constitute a legally binding agreement between you and the organisation operating pokerqq.

Pokerqq is an online entertainment gaming platform. To use our services, you must agree to the following terms:

• You must be at least 18 years of age.
• Online gaming must be legal in the country or region where you reside.
• You are using this platform of your own free will and with full awareness.
• All information you have provided is true and accurate.

These Terms and Conditions are provided in English for the convenience of our users in Bangladesh. In the event of any linguistic discrepancy, the original English version shall be considered final. For any questions, please contact our support team.

When opening an account on pokerqq, you are required to provide accurate and complete personal information. Registering with false or incomplete details may result in account termination and forfeiture of any funds.

Information required during registration:

• Full name (as shown on your National ID or passport)
• Date of birth (for age verification)
• Active Mobile Number
• Valid email address
• Payment method details (bKash / Nagad / Rocket number)

Each individual may register only one account. Any attempt to create multiple accounts from the same device, IP address, or payment method will result in all associated accounts being suspended.

Pokerqq may request additional documents for identity verification at any time. Withdrawal access may be restricted until verification is complete. This is for your protection and aligns with international standards for anti-money laundering and fraud prevention.

Pokerqq supports deposits and withdrawals through Bangladesh's most popular mobile banking options — bKash, Nagad, and Rocket. USDT cryptocurrency transactions are also supported.

Deposit Policy:

• Minimum deposit amount: ৳200
• Deposits must only be made from a payment method registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Successful deposits are generally credited to your account instantly.

Withdrawal Policy:

• Minimum withdrawal amount: ৳500
• Withdrawals may only be made to a verified payment method.
• Funds typically arrive within 15 to 30 minutes.
• Additional verification may be required for large withdrawal amounts.
• Wagering requirements must be met before bonus funds can be withdrawn.

Pokerqq does not charge any deposit fees or transaction fees. However, your payment provider (such as bKash or Nagad) may apply their own charges — this is entirely subject to their own policies and is outside pokerqq's control.

Pokerqq offers a range of bonuses and promotions — including a welcome bonus, deposit bonus, rebate, referral bonus, and special seasonal promotions. Each bonus has its own terms, which are detailed on the relevant promotions page.

General Bonus Terms:

• Each bonus carries a wagering requirement, which is typically 10 to 30 times the bonus amount.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements have been met.
• The welcome bonus can only be claimed once per account.
• Bonuses have a set expiry period — any bonus not used within that period will be automatically forfeited.
• It may not be possible to activate another bonus while one is already in progress.

For referral bonuses, the referred friend must open a new account and deposit the required amount. Any attempt to claim referral bonuses from multiple accounts by the same person will result in all bonuses being voided.

Pokerqq reserves the right to modify, suspend, or cancel any promotion at any time. Accounts found abusing the bonus system will be terminated.

All games on pokerqq use certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and never predetermined. Neither players nor staff can influence results in any way.

• If a technical issue occurs during a game, the bet for that round will be voided and the amount refunded.
• If a game is interrupted due to a network disconnection, the outcome will be determined based on the server logs.
• In Live Dealer games, the dealer's decision is final and no disputes will be entertained.
• Results in Sports Betting are sourced from internationally recognized authorities.
• Lottery draw results are broadcast live and are final.

If a bug or error is detected in any game, pokerqq reserves the right to void winnings earned from that game. Exploiting software errors is strictly prohibited.

Pokerqq is committed to responsible gaming. Gaming is meant for entertainment, not as a source of income — keeping this in mind is key to a healthy gaming experience. We want every member to enjoy games with confidence and within their means.

Our Responsible Gaming features:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Spending Limit: Set a betting limit for any given period before you start playing.
• Self-Exclusion: Take a break from your account for a set period whenever you choose.
• Reality Check: You will receive periodic reminders of your gaming time and spending.

Keeping minors away from gaming is every parent's responsibility. Enable parental controls on your devices and keep your login credentials out of reach of children. Any account found to be held by a person under 18 will be terminated immediately.

Pokerqq takes the security of your personal and financial data seriously. Our platform uses SSL encryption technology to ensure all data transmission is fully protected.

• Never share your password with anyone — pokerqq staff will never ask for your password.
• Enable two-factor authentication (2FA) when logging in from an unrecognised device.
• If you notice any suspicious activity on your account, contact support immediately.
• Pokerqq will never ask for your password or payment details via email or SMS.

Your personal information is not shared with third parties, except where required by law. For more details, please see our Privacy Policy Read.

The following activities are strictly prohibited on pokerqq. Any violation may result in immediate account termination and legal action where necessary:

• Creating multiple accounts or using another person's account.
• Bonus system abuse or bonus arbitrage.
• Using automated bots or software to play games.
• Money laundering or transacting with funds from illegal sources.
• Attempting to find security vulnerabilities or hack the platform.
• Threatening or harassing other users.
• Operating an account under a false identity.
• Attempting to manipulate or fix game outcomes.
• Depositing funds from illegal sources.

Pokerqq reserves the right to suspend or close any account at any time without prior notice. Accounts are typically closed for the following reasons:

• Violating these Terms and Conditions.
• Registering with false or inaccurate information.
• Failure to cooperate with the verification process.
• Account inactivity for an extended period (over 12 months).
• Due to legal obligations.

You may also request to close your account at any time. In such cases, any verified balance in the account (excluding bonuses) will be returned via the designated payment method.

Pokerqq may update these Terms and Conditions, in part or in full, at any time. The revised terms published on the website will take immediate effect. Members will be notified of significant changes via their registered email or SMS.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or comments regarding these Terms and Conditions, please don't hesitate to contact us. Our support team is available 24/7, every day of the week.

• Live Chat: Click the chat icon at the bottom right of the website.
• Email: support@pokerqq.ws